Case Study: Supporting Tettenhall College with Professional, Personable Washroom Services

Tettenhall College, a leading co-educational independent day and boarding school in Wolverhampton, recently partnered with Hygenie Washrooms to enhance the quality, reliability, and presentation of its washroom facilities.

The decision to switch to Hygenie was made on the back of a strong word-of-mouth recommendation—reinforcing our reputation for consistent, high-quality service in the education sector.

Understanding the Client’s Needs

We recognise that every education setting has its own operational requirements. Tettenhall College needed a washroom partner that could provide a dependable service while remaining responsive to the day-to-day pressures of school life.

From the very first site visit, our team took the time to understand how the College operates and what mattered most to their Facilities Manager. We didn’t offer off-the-shelf solutions – instead, we spent time understanding their challenges, reviewing their current setup, and suggested ways to improve.

This advisory-led approach ensured that our proposals were not only practical but tailored to suit the schools environment.

Hygenie Washrooms install at Tettenhall College

 

Delivery and Installation

Following a smooth planning phase, our dedicated team ensured that all recommended hygiene products and washroom services were delivered and installed with care and professionalism. Every aspect of the rollout was handled with precision—from product preparation to final fitting.

Throughout the installation process, our team demonstrated flexibility and respect for the busy school site, coordinating carefully with the Facilities team to work around lessons, timetables, and boarding house routines.

Our team’s clear communication ensured that the process was stress-free and efficient. Installations were completed on time, and all facilities were ready for immediate use—enhancing both the visual standards and user experience of the school’s washrooms from day one.

school toilet air freshener

Key Outcomes

After switching from their previous supplier of 18 months, the College has seen a marked improvement in both service quality and presentation. The most notable differences have included better communication, greater professionalism, and the consistency of delivery.

Hygenie has helped the College create a welcoming washroom environment for pupils, staff, and visitors alike.

“Very impressed with Hygenie—they are reliable, helpful, and nothing is too much trouble. I appreciated their guidance and found their suggestions very helpful. What stood out most was how Hygenie took the time to understand my perspective and how Tettenhall College works” commented Tettenhall College

“The installation process was very professional—they couldn’t have been more helpful. Since moving over, we’ve noticed a big difference in service quality and communication. Hygenie delivers satisfactory products and services, but it’s their exceptional customer service that builds loyalty.

Special mention to Mary De’Cruze—she’s a natural problem solver with a creative approach, always dealing with issues promptly. And Maureen Hooper is a very lovely lady who does an excellent job.”

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