Washroom Services for Education

"We have been with Hygenie for almost 1 Year and find the Service very good, we are so happy that we changed from our previous supplier, being with Hygenie has been hassle free".

We now have working water management on our urinals and nothing is too much trouble. The team are always polite and accommodating. A friendly washroom services provider with high standards

At St Edmund Hall we were using a nationwide company for our hygiene services. We had been let down by them many times by either infrequent service calls or in many cases no service calls. We decided to look at the market for a replacement company and were recommended by other colleges to try Hygenie washrooms. Cosette and her team have been so helpful right from the start, they advised us on the best products for our site and the monthly services have always been carried out on time by Carl who has worked well with our housekeeper to learn the layout of the washrooms and give advice where required. I would have no doubt in recommending Hygenie washrooms

We appointed Hygenie Washroom Services Ltd after their successful bid to take over the servicing of our sanitary bins across all of our 4 schools and its 24 buildings since 7th October 2019.
We are absolutely delighted with their provided services so far and their ethos and approach toward our business. Their staff are positive, polite, professional and all DBS checked. They communicate effectively with us and all their 2 weekly and monthly service schedule are already planned for a period of 1 year and we get an email reminder of next visit before each visit.
I have no hesitation in recommending Hygenie Washroom Services Ltd to any other end user.

Hygenie provide an exceptional service to our school, Fitzharrys, and after an unexpected experience last week they dealt with it very professionally; no quibbles and for this we are extremely grateful. In this situation they went above and beyond the service operative role. Thank you

"I am the Site Manager at Oak Wood Schools in Nuneaton, Hygenie have become one of our most reliable and trusted contractors over the past few years. Before them we had a contract for removal of hazardous waste from our site with another company, however missed visits and poor service had become the norm for us. We decided to search out for quotes from a few other waste removal companies. Cosette came over from Hygenie and was very helpful, unlike some others she didn't try to push us into a contract, she was polite and answered questions quickly. After we decided to move to them the install of new air filters, hand driers, bins and sanitary units was carried out at our convenience and done without a hitch. Since then we have had no issues, Ben comes out each week to clear our waste and regularly empties the sanitary bins, he is always polite and gets his jobs done quickly without any need for supervision. Additionally when needed I can always call Cosette to source cleaning materials and chemicals, she always seems to be able to find anything needed quickly. Overall I can definitely recommend Hygenie as a company to work with."

Simply outstanding service from Hygenie from day one of starting my role as Estates manager within Harborne Academy.

One of my remits was to make the building more energy compliant, Cosette helped me with that by looking at the academy's wants and needs in all the washroom facilities,

For example, Hygenie replaced all the hand dyers with A+ ratings reducing our consumption to the grid.

Lastly one of the most important attributes in a company is great customer service. Hygenie has to be one of the best washrooms companies I've ever had the pleasure of dealing with in all my years as an FM manager.

Always a great service, quick and reliable with friendly and professional staff, both in the office and operationally. Having had issues in the past with similar companies I feel confident that our expectations will always be met by Hygenie. I would highly recommend them to anyone.

"I wanted to say how delighted we are with the service levels and equipment that Hygenie are currently supplying for us. It is lovely to have the same team each month to change the mats and sanitary bins as they know where to go and get on with job efficiently. The darker mats are far more durable and hide the dirt better."

Hygenie say what they do, and more importantly do what they say, a very refreshing approach in this day and age.

We moved our hygiene and washroom services to Hygenie in September 2022, combining two previously separate contracts who were both underperforming.

They visited our sites to undertake the required surveys, they listened to our needs and put together a service-level plan that suited our requirements and budget. This combined our sanitary washroom services and clinical waste collections across two geographically separate sites.

Hygenie have proven to be reliable with great communication, the greatest compliment I can provide is I now rarely have to even think about our washroom and clinical waste services, Hygenie just ensures it happens.

Highly recommended.

"We moved from our existing supplier to Hygenie and they have demonstrated their willingness to listen to our needs and offer a more personal, reliable and competitive service. They contact us regularly and the team are always courteous and friendly and deliver on time. We are very happy with the service they provide."

We've been looking forward to moving across to Hygenie for the last few years and were not disappointed. The team are incredible, they installed the new sanitary bins and airfresh /air purification units within a few hours.

The biggest incentive to move across to Hygenie was not only the brilliant customer service but knowing the sanitary bin collection schedule is provided to us with two weeks notice, which is vital within a college environment.

We have used Hygiene Washrooms for a while now, after changing from a National company, the difference in service is very noticeable. They provide us with scheduled visits and email us in advance. The staff are professional, well-presented and provide a discreet service. From our initial meeting their advice was sound, they listened to our requirements and after completing a site survey of our washroom needs provided very competitive prices against current costs. The installation was very quick and without any upheaval to us. The equipment is far superior with clean sanitary units and effective Airfresh. I would have no hesitation in recommending them for your washroom services.

We just wanted to say how delighted we are with the service Hygiene provide and how wonderful the team are with us.

They are always happy and willing to help us with information, we couldn't ask for a better team.

I was pleased they suggested having more Sanitary bins which will definitely benefit us here at St Francis of Assisi.

We changed to Hygenie Washrooms after having repeated problems with our previous supplier. Since changing the quality of service is fantastic. They book in prior to service by email and the same person comes to each visit. The equipment they have provided is much improved, the sanitary units are kept in situ but the liner is changed and the unit sanitized each service. This way of servicing is a great improvement on the exchange service. Our new Hygenie Oxygen Airfresh smells great and we have positive feedback about the washrooms. Lastly they now provide our floor matting on a rental and clean service and these are also great quality.

Since working with Hygenie our rooms smell clean and fresh. They always provide great communication and practical advice

"I have now used Hygenie to provide services on two large washroom contracts across the Midlands. They are currently delivering an excellent service to all sites of Birmingham Metropolitan College. Professional, friendly, flexible to the demands of a busy College and all delivered in a customer centred manner."

We always know when a service visit is going to happen and to what standard with no missed visits or half-measures. We receive consistent, quality communication and a reliable level of service. The quality of the air fresheners ensures all of our buildings smell nice and clean.

Hygenie has been giving us consistently excellent service over the last 3 years. Staff are very friendly, helpful and professional and I would highly recommend the company.
Response times are brilliant for any unforeseen situations.

Service is very good with plenty of notice of upcoming service dates, staff that attend at our premises are very polite and knowledgeable and always on time.

Ever since we signed our contract with Hygiene, they have provided the highest quality of service with superb customer support. We look forward to extending our contract with you for years to come and believe you will continue to provide such excellent service to us.

Through the process Cosette and the team at Hygenie completed a full site service, providing solutions to some long standing problems as well as great cost effective options for washmats. We now have a higher standard expected of service for our schools on campus.

We have been with Hygenie for some time while adding the washmats service since September 2024. I can say that Hygenie's high level and quick response to queries (and resolving them) is the reason we are proud to continue our relationship with Hygenie for the next 3 years!

"The service we received from our previous sanitary bin provider was poor and a lot of my time was being taken up dealing with issues. Really glad to have switched to Hygenie. I know that we can rely on Cosette and her team to deliver what they say and provide a quality service for St Anne's College."

It was a seamless swap from our old supplier and the install was straightforward with no issues. Visits are scheduled in advance, completed professionally and tidily. The Perfect Service Provider!

"We have now had Hygenie service both the Senior and Prep school sites for just over 4 years now and within this time I can honestly say that the service has been exceptional.
They ensure that we have the same operatives per visit and that all units are always cleaned and refreshed. The smells from the air fresheners are amazing and really freshen up the areas within the school.
The team are always so happy and will go out of there away to help and resolve any issues that might arise. All paperwork is precise and the DBS checks are provided too. It is a pleasure to work with them."

Hygenie are an absolute delight to have visit monthly. Always full of joy and happiness, always polite and super efficient.