Washroom Services for Healthcare
Experts at managing washrooms and toilet facilities for healthcare providers
In healthcare facilities, maintaining the highest standards of hygiene and cleanliness is essential to ensuring patient and staff safety. Our dedicated washroom services are designed specifically to meet the unique challenges of healthcare environments, where sanitation, comfort, and infection control are paramount.
We have a wealth of experience servicing doctor surgeries, dental practices and medical facilities, ensuring that we provide you with a safe, efficient and reliable washroom service.
- Continuity of staff to service your site
- Provide complete range of washroom services and waste disposal
- Professional communication to plan visits and place orders
- Pre-planned and arranged site visits, tailored to your needs
- Flexible access hours outside of opening times for minimal disruption
Why choose us?
Healthcare Experience
With a large portfolio of contracts in the healthcare sector, built up over 10 years, our experienced and knowledgeable team help you to manage infection control and sanitisation to minimise risk of cross contamination.
Reliable Servicing
Pre-planned and agreed visits provide you with the peace of mind when our operatives will replenish and service your toilet and washroom facilities. Our open communication ensures you have direct contact with us, and we will call prior to a visit to confirm date and to place orders for consumables.
Flexible Agreements
No two healthcare facilities are the same, therefore providing you with a flexible, tailored washroom service that is aligned with your needs is paramount. We deliver contracts for large and multi-site customers.
Supporting your Sustainability Objectives
As a responsible washroom service provider, sustainability is at our core. Providing environmentally friendly consumables, low-energy equipment and sustainable waste management services. We support you to achieve your sustainability objectives.
Frequently Asked Questions
We tailor our servicing schedule to meet your specific needs, ensuring your washrooms are always clean and well-maintained. For healthcare facilities, we recommend regular servicing, such as weekly or bi-weekly, to uphold high hygiene standards. Read more.
To ensure the safe management of medical waste, we adhere to strict compliance with healthcare regulations. Our trained staff follow robust disposal protocols to minimise risks and maintain a safe environment. Read more.
We use advanced air freshening systems and odour-neutralising products designed specifically for healthcare settings. These ensure a fresh and pleasant environment, while maintaining the highest standards of hygiene in your surgery. Read more.
case study
Birmingham and Solihull Mental Health Foundation Trust
Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) has appointed Hygenie, a provider of washrooms services, to ensure that the management of sanitary waste is dealt with more effectively as part of a constant review of procedures.
There are a number of legal strict legal requirements that sanitary waste disposal must comply with including – Workplace (Health, Safety and Welfare) Regulation: the Environment Protection Act; The Water Industries Act and the Duty of Care Regulations. An internal review of the services delivered by the existing provider had identified the need to address risks of cross contamination, ligature and to provide more effective sanitary units. BSMHFT initiated a market testing exercise to identify providers that offered a proven solution to address this issue and selected Hygenie.
Hygenie started working with BSMHFT in October 2014 and the new approach has delivered the improvements and benefits required. BSMHFT now guarantees that washroom services meet legislation requirements and that the right services and products are delivered in the right place. They are delighted with the service offering from Hygenie.
“We identified Hygenie as offering added value and an innovative product. The Hygenie team also contributed to workshops to develop the new approach and were available in supporting the Facility Team in introducing the new services concept.”
"The Hygenie UK staff are always friendly when they arrive at Emerald House Associates. If the person hasn't been to the premises before, they are happy for me to show them around and wait for them. Always quick and efficient at their job."
I just wanted to show my appreciation to you and how happy I am with the service.
They team are always punctual, polite and professional at all times and a pleasure to have around the site. Hygenie always do their job with care and are accommodating when it comes to sending site staff over to other locations.
I have only been here for 3 months, but all staff on site speak very highly of Hygenie.
I just wanted to say that I met a very pleasant Hygenie team who have serviced our scheme at Woodside.
They conducted their duties as a professional service provider whilst also engaging with our tenants, which was good to see and hear.
We don't have many contractors that interact with our tenants, but they take their time to conduct their duties.
Just wanted to say that Hygenie are great, we have varied opening times meaning that accessing our site on a schedule can be a challenge, the team are communicative, professional and is accommodating at all times and always turns up with a smile on their face.
Just a quick note about the Hygenie team who has visited today, they are always friendly and chatty.
The team always complete their visit very timely and efficiently at our Head Office.
I just wanted to take the time to recognise the Hygenie team, this morning and every time they are here really!
They are absolutely brilliant, they were working so hard this morning with heavy mats we could see they were tired, yet they were highly professional and interacting with UCB staff and customers with regards to the logo and positioning of the mats. Which made me think, they are the only subcontractors I have on site that I never need to manage or babysit, they come in do their jobs efficiently and work well with the client!
Super impressed with them!
I would just like to mention I am very happy with the service.
The Hygenie team are always very polite and definitely light up the clinic when they come in.
Always goes and extra mile buy wiping down my bloods bin and answer any questions we may have.
Very respectful when I have customers in clinic too.
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