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Overview
After several years of inconsistent service from their previous washroom provider, Transmec UK Ltd decided it was time for a change. Having already partnered with Hygenie at their Worcester site, they knew the difference a reliable and proactive hygiene partner could make.
“The previous supplier didn’t complete services on time. We’d already seen how professional Hygenie were at Worcester, so it made sense to bring them on board for Redditch too.”
Business Challenges
A smarter, more reliable service
From the very first visit, Hygenie’s advisory approach helped Transmec identify cost savings and service improvements.
“We’ve saved money and already noticed a huge improvement in customer service. Our first scheduled service is this week, and everything has run smoothly from day one.”
All products were installed professionally and on time, with the team ensuring a seamless handover and minimal disruption to operations.
The results
Since moving to Hygenie, Transmec has noticed an immediate difference:
“Everything works now – and the washrooms are much better all round. It’s real value for money.”
Praise for the Hygenie Team
Transmec were quick to highlight the people behind the “Mary is a great customer services representative – very friendly and professional. The engineers who carried out the installation were efficient and friendly too.”
Conclusion
“Hygenie are the best company in this field.”
By combining exceptional service, value, and attention to detail, Hygenie has once again proven why so many businesses trust them to maintain their washroom standards across multiple sites.
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