"I am really happy with the service provided by Hygenie. Cosette and her team are really helpful and I know if there are any concerns it will be dealt with promptly and without fuss. The air freshener scents are lovely and continue to last until the next service. From the installation to the services, everything has gone really smoothly. I would recommend this company due to the professionalism of the staff, service and competitive prices."
"I wanted to say how delighted we are with the service levels and equipment that Hygenie are currently supplying for us. It is lovely to have the same team each month to change the mats and sanitary bins as they know where to go and get on with job efficiently. The darker mats are far more durable and hide the dirt better."
"We moved from our existing supplier to Hygenie and they have demonstrated their willingness to listen to our needs and offer a more personal, reliable and competitive service. They contact us regularly and the team are always courteous and friendly and deliver on time. We are very happy with the service they provide."
“We have used Hygiene Washrooms for a while now, after changing from a National company, the difference in service is very noticeable. They provide us with scheduled visits and email us in advance. The staff are professional, well-presented and provide a discreet service. From our initial meeting their advice was sound, they listened to our requirements and after completing a site survey of our washroom needs provided very competitive prices against current costs. The installation was very quick and without any upheaval to us. The equipment is far superior with clean sanitary units and effective Airfresh. I would have no hesitation in recommending them for your washroom services.”
“We changed to Hygenie Washrooms after having repeated problems with our previous supplier. Since changing the quality of service is fantastic. They book in prior to service by email and the same person comes to each visit. The equipment they have provided is much improved, the sanitary units are kept in situ but the liner is changed and the unit sanitized each service. This way of servicing is a great improvement on the exchange service. Our new Hygenie Oxygen Airfresh smells great and we have positive feedback about the washrooms. Lastly they now provide our floor matting on a rental and clean service and these are also great quality.”
"Congratulations to Hygenie on the twelve month anniversary of our contract. The standard of service from whole team has been and remains top quality. Refreshing to find a company that wants to work with and develop a relationship of trust. The range of products is top quality with a wide choice. They meet our demanding needs and requirements that help to keep us both market leaders. No hard pressure up selling and a personal approach is very reassuring. Service visits planned in advance and assurance of staff that carry out the works in an unobtrusive and professional manner. Their appearance is very good and reflects a professional company whose genies work their washroom magic. I would like to fully endorse my recommendation and testimony to Hygiene whom I look forward to a long and happy partnership."
"Since changing to Hygenie washrooms earlier this year we have been very impressed with the service they provide. They book in ahead of service and are always professional. The new Airfresh is very impressive and we have had many positive comments. I would highly recommend Cosette, lee and the team at Hygenie."
"I just wanted to put pen to paper to confirm how good the portable air sterile unit is. As a high-end boutique hotel it is extremely important for us to maintain high hygiene standards throughout the property, and the unit really helps us to achieve this. I must admit I was a bit sceptical at first, but it’s really proved its worth – it helps to remove odours from bedrooms where guests have smoked, or we have painted the room, or there has been an accident – instead of keeping the room off, we can re-instate it much quicker and sell it – it pays for itself! I am really impressed with it – thanks for convincing me!"
“From the outset, the service provided by Hygenie has been exceptional. The sales process was honest, detailed and efficient. The installation was professional, accomplished and of a high standard and the service process was, and continues to be, punctual, effective and of a high calibre. The improved washroom facilities provided by Hygenie have been recognised positively by the entire workforce and continue to ensure a seamless and hassle-free way to manage such a key business responsibility.”
"DCA Design have been using Hygenie for the last 3 years, initially Cosette and her team began with one site then increasing the cover to all sites for DCA, I have found them to be professional and conscientious in their approach with the added bonus of been competitively priced. Since using Hygenie our service in the welfare facilities has greatly improved, this is in part due to the great service we receive and the range of products offered."
"After many years of managing buildings for Clients such as Rolls Royce, Volvo, MTC, I was tasked by a client to improve their washroom services for something better and more effective. I was introduced to Cosette Wright who discussed her products and the advantages of their Hygenie Oxygen Airfresh system. We gave one of the units a trial run for 4 weeks and we were overwhelmed by the positive response from the client. The Hygenie Oxygen Airfresh units are very stylish in design, are very effective and generate a great fragrance every day. After the 4 week trial we had all our washrooms changed over to the Hygenie Oxygen Airfresh product. The installation was quick and effective by a professional team who managed the change over from the existing system to theirs. There was no disruption to service in the washrooms. We have had no problems since installation, just excellent feedback about this product. Their after sales support is very good. I would have no hesitation recommending anyone to Hygenie."
“We began using Hygenie in 2015 as a change from our existing provider. Not only are Hygenie a more cost-effective solution for our business but we are also very happy with the excellent level of service they provide. The equipment installed and the products provided are of extremely high quality and their reliable team of friendly staff add a personal touch. We would have no hesitation in recommending Hygenie, for those looking for five-star service with a smile.”
"We have worked with Hygenie for over two years and we have always found them very helpful to work with. They ensure that our nursery is always smelling fresh and clean throughout with their products. They have also provided our Banana Moon Hatton welcome mat at the front door! All the hygenie staff are very friendly and reliable – we have a great working relationship! Thank you Hygenie!"
"Here at Banana Moon Hyde we have had 2 Air Sterile units from day one, we leave them switched on all the time, and they are both placed over nappy changing areas, which that’s face it gets pretty smelly at times, at times yes our baby room has a certain odour, bums need changing, but honestly with minutes of nappies being done and binned the smell goes, these units work fast, over the weekend we leave doors open so that the unit can go to work and clean all surfaces, we still wipe down and clean everyday but we have no nasty smells, one unit covers nappy area and toilet’s again we have not experienced any nasty smells its really does eliminate smells/odours. I would highly recommend units."
“I have known Cosette and had direct business dealings with her for over 10 years. I have always found Cosette to be professional and flexible in her approach and with a proactive “can do” attitude, I would have no hesitation in recommending her to any client.”
“After our 1st quarter of dealing with Hygenie, I’d like to let you know how pleased we are with the service that we are receiving from your company. The washroom equipment is by far superior to that of our previous supplier and the service that we receive from Darren is excellent; he is always very discreet & polite. The air fresheners are wonderful. Not only do they smell amazing, but they are long lasting too. A complete improvement on what we used to have; to which I could only say was reminiscent to that of a baby change facility in a shopping centre! Now we look forward to our new fragrances every month. I would have no hesitation in recommending your service, if you ever need a referral please let me know and I would be more than happy to oblige.”
"Our washroom supplies used to come from a nationally known company which provided appalling service for a high price; we looked around for alternatives and found Hygenie, a local company in Nuneaton. After a visit from Sales Director Cosette who discussed our requirements and explained our options we received a very favourable quotation and decided to change our supplier to Hygenie and we are glad that we did!
Our equipment was installed quickly and without fuss and we were even given a choice of fragrances for our air fresheners! The servicing of our equipment is carried out regularly and efficiently with the minimum of fuss and disruption and all the staff are very friendly. We are pleased to be supporting a local company and would highly recommend them to anyone looking for washroom services."
“Hygenie UK have made a real difference to our wash room facilities, their products are modern and the service is excellent. Hygenie UK staff are polite, professional, efficient and their uniformed appearance is very smart.
I’m notified well in advance of each monthly visit by email so that I know when to expect them. Any requests that I have made to Hygenie UK have been dealt with immediately and I would not hesitate to recommend them. Having made enquiries with other wash room facility providers, I know that Hygenie UK’s rates are very competitive.”
“We have been very impressed with Hygenie washrooms. The standard of the products are excellent and the service is the best we have had. We were particularly impressed with the service email at the start of the month confirming our service date, this is really useful. Thanks so much; it’s great to go into our washrooms now they smell and look great.”
Hygiene was recommended by a friend who runs a much larger venue so I was confident that they would be excellent and they have exceeded my expectations. They have been 100% reliable, responsive to our budget constraints and totally professional. Having a sanitary bin in each toilet cubicle was an easy decision after two emergency plumber visits. Each one cost more than 18 month rental of all the units we need! If only I had listened to Cosette ..."
"At Child First we are delighted with the level of service provided by Hygenie and have always found them to be extremely professional and supportive to our business requirements. Nothing is too much trouble and our Nursery managers have been very impressed with the equipment especially the Child Friendly Hand dryers which since implementing in one of settings has reduce our expenditure on paper towels considerably. Overall Hygenie have proven to be a great choice and we have no hesitation in recommending them to any clients we work with."
"We have been working with Hygenie for a number of years after experiencing very poor service and relationship breakdown with a larger supplier, who had let us down on contracts which ultimately meant our customers were being let down.
Since transferring all of our services and then working with Cosette and Lee at Hygenie we have experienced 1st Class customer care and built a relationship of trust and fairness. There has never been a time when we have felt let down or challenged which means that we in turn can deliver our services to our customers without fault.
Hygenie go the extra mile to deliver a service which we have found second to none and I would recommend their services to any other business without hesitation."
“We have received excellent service from Hygenie, since we moved into our new facility. Cosette is always quick to respond when I have a query or request and always seems happy to oblige. In addition, the attendants’ onsite are always friendly and helpful. We are very pleased with the service and support that Hygenie provide. I wouldn’t hesitate to recommend them to others.”
"ServiceMaster Cs Leicester, Northampton and Peterborough have worked in partnership with Hygeine for many years, and have always found them to be completely professional.
They provide a punctual, well organised, customer friendly service, and we gain positive feedback from our customers that receive services from Hygienie on our behalf.
I would have no hesitation in recommending Hygeine to anyone who may be considering their services."
Having the large area scent machine in the spa reception has really made a huge difference.
Members and Owners are always commenting on how good it smells in the spa. I had an idea of what I wanted it to smell like but couldn’t explain it properly. Cosette and her amazing team helped me get the exact smell I was looking for. I absolutely love it!
"I have now used Hygenie to provide services on two large washroom contracts across the Midlands. They are currently delivering an excellent service to all sites of Birmingham Metropolitan College. Professional, friendly, flexible to the demands of a busy College and all delivered in a customer centred manner."
“Hygenie has been giving us consistently excellent service over the last 3 years. Staff are very friendly, helpful and professional and I would highly recommend the company.
Response times are brilliant for any unforeseen situations”
“Ever since we signed our contract with Hygiene, they have provided the highest quality of service with superb customer support. We look forward to extending our contract with you for years to come and believe you will continue to provide such excellent service to us’’.
"The service we received from our previous sanitary bin provider was poor and a lot of my time was being taken up dealing with issues. Really glad to have switched to Hygenie. I know that we can rely on Cosette and her team to deliver what they say and provide a quality service for St Anne’s College."
"We have been with Hygenie for almost 1 Year and find the Service very good, we are so happy that we changed from our previous supplier, being with Hygenie has been hassle free".
At St Edmund Hall we were using a nationwide company for our hygiene services. We had been let down by them many times by either infrequent service calls or in many cases no service calls. We decided to look at the market for a replacement company and were recommended by other colleges to try Hygenie washrooms. Cosette and her team have been so helpful right from the start, they advised us on the best products for our site and the monthly services have always been carried out on time by Carl who has worked well with our housekeeper to learn the layout of the washrooms and give advice where required. I would have no doubt in recommending Hygenie washrooms
We appointed Hygenie Washroom Services Ltd after their successful bid to take over the servicing of our sanitary bins across all of our 4 schools and its 24 buildings since 7th October 2019.
We are absolutely delighted with their provided services so far and their ethos and approach toward our business. Their staff are positive, polite, professional and all DBS checked. They communicate effectively with us and all their 2 weekly and monthly service schedule are already planned for a period of 1 year and we get an email reminder of next visit before each visit.
I have no hesitation in recommending Hygenie Washroom Services Ltd to any other end user.
Carl provides an exceptional service to our school, Fitzharrys, and after an unexpected experience last week he dealt with it very professionally; no quibbles and for this we are extremely grateful. In this situation he went above and beyond his service operative role. Thank you
"Simply outstanding service from Hygenie from day one of starting my role as Estates manager within Harborne Academy.
One of my remits was to make the building more energy compliant, Cosette helped me with that by looking at the academy’s wants and needs in all the washroom facilities,
For example, Hygenie replaced all the hand dyers with A+ ratings reducing our consumption to the grid.
Lastly one of the most important attributes in a company is great customer service. Hygenie has to be one of the best washrooms companies I’ve ever had the pleasure of dealing with in all my years as an FM manager.
One person also to mention is our service operative Carl, he delivers on time every time with regular PPM’s visits. Making the academy a safer place.
"The Hygenie UK staff are always friendly when they arrive at Emerald House Associates. If the person hasn’t been to the premises before, they are happy for me to show them around and wait for them. Always quick and efficient at their job."
"We have been through a tough year, as have most businesses, we are a self-supporting charity who rely on having contractors who support us in what we do at a reasonable price. Hygenie uk is one of those companies, they stepped in and gave us excellent service when we needed it most. Not only installing a new sanitary supply system but also fitting airsteril units to improve the working environment for our staff.
We at the National Space Centre highly recommend Hygenie uk for all your sanitary needs, cleaning supplies and airsteril system."
"Hygenie Washrooms provide us with a high quality, reasonable and very reliable service. Their customer service is excellent and when there have been occasions that additional or out of scope collections have been required in addition to our contracted service, these have been arranged in a very timely manner. All service visits are kept and attended to by their professional staff. Service schedule of the year ahead is shared with us here at University of Northampton prior so, all dates are diarised. I would not hesitate to recommend their service."
"I am the Site Manager at Oak Wood Schools in Nuneaton, Hygenie have become one of our most reliable and trusted contractors over the past few years. Before them we had a contract for removal of hazardous waste from our site with another company, however missed visits and poor service had become the norm for us. We decided to search out for quotes from a few other waste removal companies. Cosette came over from Hygenie and was very helpful, unlike some others she didn’t try to push us into a contract, she was polite and answered questions quickly. After we decided to move to them the install of new air filters, hand driers, bins and sanitary units was carried out at our convenience and done without a hitch. Since then we have had no issues, Ben comes out each week to clear our waste and regularly empties the sanitary bins, he is always polite and gets his jobs done quickly without any need for supervision. Additionally when needed I can always call Cosette to source cleaning materials and chemicals, she always seems to be able to find anything needed quickly. Overall I can definitely recommend Hygenie as a company to work with."