Hospitality, Leisure & Retail

Washroom Services for Hospitality, Leisure & Retail

Hygenie are experts at managing hospitality & leisure washrooms and toilet facilities.

The Hospitality and Leisure industry such as Theatres and Hotels regularly experience peaks and troughs in footfall and washroom usage. Hygenie will work with you to tailor a flexible service package based on your individual needs.

Stratford Arts House

Stratford Arts House provides a range of cultural activities and based in the centre of Stratford-upon-Avon, the focal point of Shakespeare land. It has recently taken a new approach to ensuring a hygienic washroom environment for the high volume of visitors seeking a cultural experience by appointing expert providers, Hygenie to deliver this service. The Arts House had previously been supported through a long-term contract with a provider that proved to be expensive and provided poor customer service.

Hygenie reviewed the approach provided by the previous supplier and proposed an option that is delivering a better service that is also more cost effective.

Greater clarity on costs – There is now clarity on costs and the specific services delivered. This has provided the ArtsHouse with greater control of finances.

Improved Value for money – All line items were considerably cheaper.

Customer Service – Hygenie’s customer service has been tailored to the ArtsHouse’
specific requirements. The personal approach to customer service is very evident.

Clarity on deliverables
– Hygenie does not add things into the service

” We have absolute trust in Hygenie and that nothing is too much trouble. We are really very happy with the service and the new equipment that has been installed.”

"Congratulations to Hygenie on the twelve month anniversary of our contract. The standard of service from whole team has been and remains top quality. Refreshing to find a company that wants to work with and develop a relationship of trust. The range of products is top quality with a wide choice. They meet our demanding needs and requirements that help to keep us both market leaders. No hard pressure up selling and a personal approach is very reassuring. Service visits planned in advance and assurance of staff that carry out the works in an unobtrusive and professional manner. Their appearance is very good and reflects a professional company whose genies work their washroom magic. I would like to fully endorse my recommendation and testimony to Hygiene whom I look forward to a long and happy partnership."

Birmingham Hippodrome

"Since changing to Hygenie washrooms earlier this year we have been very impressed with the service they provide. They book in ahead of service and are always professional. The new Airfresh is very impressive and we have had many positive comments. I would highly recommend Cosette, lee and the team at Hygenie."

Royal Shakespeare Company

"I just wanted to put pen to paper to confirm how good the portable air sterile unit is. As a high-end boutique hotel it is extremely important for us to maintain high hygiene standards throughout the property, and the unit really helps us to achieve this. I must admit I was a bit sceptical at first, but it’s really proved its worth – it helps to remove odours from bedrooms where guests have smoked, or we have painted the room, or there has been an accident – instead of keeping the room off, we can re-instate it much quicker and sell it – it pays for itself! I am really impressed with it – thanks for convincing me!"

Shakespeare Hotel

“After our 1st quarter of dealing with Hygenie, I’d like to let you know how pleased we are with the service that we are receiving from your company. The washroom equipment is by far superior to that of our previous supplier and the service that we receive from Darren is excellent; he is always very discreet & polite. The air fresheners are wonderful. Not only do they smell amazing, but they are long lasting too. A complete improvement on what we used to have; to which I could only say was reminiscent to that of a baby change facility in a shopping centre! Now we look forward to our new fragrances every month. I would have no hesitation in recommending your service, if you ever need a referral please let me know and I would be more than happy to oblige.”

Ikon Footwear

"Our washroom supplies used to come from a nationally known company which provided appalling service for a high price; we looked around for alternatives and found Hygenie, a local company in Nuneaton. After a visit from Sales Director Cosette who discussed our requirements and explained our options we received a very favourable quotation and decided to change our supplier to Hygenie and we are glad that we did!
Our equipment was installed quickly and without fuss and we were even given a choice of fragrances for our air fresheners! The servicing of our equipment is carried out regularly and efficiently with the minimum of fuss and disruption and all the staff are very friendly. We are pleased to be supporting a local company and would highly recommend them to anyone looking for washroom services."

St Nicolas Church
Nuneaton

“We have been very impressed with Hygenie washrooms. The standard of the products are excellent and the service is the best we have had. We were particularly impressed with the service email at the start of the month confirming our service date, this is really useful. Thanks so much; it’s great to go into our washrooms now they smell and look great.”

Nuneaton Golf Club