First Impressions Count in your washroom

What does your washroom say about your business?

Toilets are the first place important clients may visit when they come to your business.

So think about your washrooms not only from a visitor’s point of view but from your staff’s perspective as well.

A survey conducted in the restaurant industry had the following key results:

  • 69% of respondents would refuse to patronise restaurants that have unclean washrooms.
  • 39% immediately left a restaurant or similar business because the washroom smelled like urine

This makes scary reading if it’s your business and the washrooms are not clean.

You have as a business an obligation to your staff and visitors to ensure that their needs are provided for this includes:

    1. Sanitary units –there are still a large amount of washrooms in the United Kingdom that do not provide a sanitary unit for disposal of sanitary dressings and waste.The duty of care act demands that sanitary waste is managed to the point of disposal. Waste must be carried by a licensed waste carrier and a full audit trial of documentation must be available at all times. This applies to all commercial premises even if only one female is employed. This regulation is further endorsed by the Water Industries act 1991 which states that no items should be flushed that could cause a blockage within the sewer or drain. We also as employers are al bound by law to provide adequate and appropriate washroom facilities for our staff. Please see section 20 of the Workplace (health, Safety and welfare) regulations 1992.
    2. Sanitary units –there are still a large amount of washrooms in the United Kingdom that do not provide a sanitary unit for disposal of sanitary dressings and waste.The duty of care act demands that sanitary waste is managed to the point of disposal. Waste must be carried by a licensed waste carrier and a full audit trial of documentation must be available at all times. This applies to all commercial premises even if only one female is employed. This regulation is further endorsed by the Water Industries act 1991 which states that no items should be flushed that could cause a blockage within the sewer or drain. We also as employers are al bound by law to provide adequate and appropriate washroom facilities for our staff. Please see section 20 of the Workplace (health, Safety and welfare) regulations 1992.
  • Bar soap can sit in pools of water and become contaminated with many harmful germs
  • People are less likely to use bar soap if it messy from sitting in water
  • Contaminated soap may spread germs and may be more harmful than not washing your hands
  • Dried out bar soap will develop cracks, which can harbour dirt and germs, again you may be adding more harmful germs to your hands than you were trying to remove.
  • Hand drying facilities – having a means to dry the hands properly is as important as washing them.

You never get a second chance to make a first impression so remember 64% of people would think twice about going back to a business with a bad washroom.

At Hygenie we carry out a free washroom survey and our priority is ensuring you have the right products to ensure you make a great first impression without costing the earth.

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