Dear Hygenie Customer,
You will be aware we are a family run business, and we pride ourselves on the level of customer service we are able to provide for our clients. With this in mind, we have developed a strong Coronavirus contingency policy that will ensure the continuation of your services during the coming weeks/months. Please be assured we WILL be continuing to ensure your waste streams and hygiene products are dealt with correctly and your ongoing support is greatly appreciated.
Please understand that if you choose to suspend one, or all, of your services, this will be your decision and not one we are enforcing. Our service drivers are equipped with personal sanitisers, protective gloves, sanitising wipes and if required face masks. We know the reliance our customers place on us, and for that reason alone, we will not be suspending our operations. For the protection of both, your employees and our service operatives may we ask with immediate effect, you respect a boundary around them of 2m whilst they work.
If any of our products that require a service are in a room where self-isolation is being conducted can you please ensure they are moved to a communal area.
For any further information or to discuss this matter further please do not hesitate to contact us. We are in this difficult situation together and we are here to help.
An addendum to our Health & Safety Policy regarding COVID19 is available on request.
Cosette and Lee